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Refund & Return Policy

Refund & Return Policy

At Sardar Ji Ortho Care, we strive to provide the best quality products to our customers. Due to the nature of our Ayurvedic pain relief oil, we follow strict return and refund guidelines to ensure health, hygiene, and safety.
Return Policy:
Non-Returnable- Our products are non-returnable once sold, due to their hygiene, health, personal care, wellness,.
Exception:
Damaged or Tampered Products: If you receive a product that is damaged or tampered with upon delivery, you are eligible for a return or replacement. In such cases, please contact our customer support within 2 days of receiving the product.
Refund Policy:

Eligibility for Refund: Refunds will be processed only for products that are damaged or tampered with upon delivery. The refund request must be initiated within 2 days of product delivery. –
Verification: We may request evidence, such as photos or videos, to verify the condition of the product.
Processing of Refund: Once your return is approved and the damaged product is received back, we will process your refund or replacement within 7-10 business days. Refunds will be made to the original payment method.
How to Request a Return/Refund: Contact our customer support team at [Customer Support- info@sardarjiorthocare.com / +91 9667618186] within 2 days of receiving the product. – Provide details of the order and the issue with the product. – Our team will guide you through the return and refund process.

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